Technology Training Coordinator


An exciting opportunity has arisen for aTechnology Training Coordinatorto join our London-based Strategic Projects team on a permanent basis.

Reporting intoour Training Manager, you will play a key role in supporting and coordinating training and projects for all existing colleagues and new joiners across Penguin Random House UK. This role will provide key support to the Technology, Strategic Projects and Learning and Development training teams, and will act as a main point of contact, assisting with all requests and enquiries.

Your key responsibilities will also include:

  • Coordinating technology training for the organisation, including scheduling, liaising with external and internal training partners, course registration and attendance.
  • Managing training logistics, including room bookings and set up (where needed), catering and training materials, across multiple office locations.
  • Reviewing post-workshop attendee feedback and agree follow up actions with the Technology Training Manager.
  • Acting as the first point of contact and managing all incoming and outgoing queries in relation to technology learning and training, referring or escalating them as needed.
  • Preparing and maintaining documents & records, ensuring accuracy and compliance with GDPR. Review and report on related data, such as course attendance, feedback surveys and compliance reporting, as requested.
  • Working with appropriate teams to create a welcoming, accessible and inclusive learning experience for all, whether that be training programmes, events or materials.
  • Creatively designing and maintaining internal communications related to technology training – updating intranet pages, training site, course materials and the training calendar on an on-going basis to ensure they are up to date at all times.
  • Ensuring training is within agreed budget, raising Purchase Orders and managing invoices.

To be successful in this role you will have a coordination background or relevant administration experience, including diary management. An interest in technology and supporting professional development will be essential, alongside the ability to build good working relationships and comfortability communicating across all levels of the business.

You’ll be a super organised person with the ability to handle multiple priorities whilst maintaining a key eye for detail. Experience of using Microsoft Office, particularly Excel to an intermediate level will be beneficial.

We’re currently experimenting with hybrid working and involving colleagues across the business to shape our future ways of working. The needs of our teams and individuals are different, so we’re not taking a one-size-fits-all approach.

While our offices are places to connect, collaborate and celebrate with colleagues, we recognise that flexibility about where you work is just as important for doing your best work and for your wellbeing.

For this role, there are likely to be meetings and activities that you will need to attend in person, mainly at our offices in Nine Elms and Pimlico. The exact balance of office to remote working will depend on the nature of your role and team needs, and we are open to discussing this through the recruitment process.

Please apply with your CV and cover letter by Thursday 18th August. Interviews will be held virtually.

What you can expect from us:

Salary: You‘ll start on £24,000. Expect a £1,000 increase on your first anniversary in this role and a further £1,000 on your second to reflect your growing contribution.

Our employees are the heart of our business. We have a range of benefits to reflect our commitment to our employees, some of which are:• 27 days paid holiday entitlement in year one (plus bank holidays), increasing a day each year up to 30 days• Medical cover• Life assurance• Cycle to Work scheme• Discounted gym membership• Generous pension scheme• Summer working hours (role dependent)• Volunteering policy and charity matching• Employee Assistance programme• Mentoring programme• Extended gender neutral parental leave• Access to books and eBooks across Penguin Random House UK• Each site has trained mental health first aiders• We plant a tree for every new employee to our business

Our creativity is inspired by different perspectives, so we want our culture to be one of belonging, where everyone feels welcome and where differences are celebrated.

As aDisability Confident Committed organisation, we’re part of the offer an interview scheme. This is where disabled applicants who meet the essential criteria for the role can opt in to get to the next recruitment stage. There may be some situations where volume of applicants means we can’t take all eligible candidates to interview.

We want to make sure disabled applicants can be their best at each step of the recruitment journey. If you need adjustments during the application process, we encourage you to get in touch with us at http://[email protected].

Remember, you only need to share what you are comfortable to for us to support your adjustment request. Find out more about our approach here: www.penguinrandomhousecareers.co.uk/applying-for-roles-with-a-disability

We partner with The Book Trade Charity, who provide financial assistance for people looking to get into the publishing industry; you can find more information and talk directly here: http://booktradeentrysupport.org/Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.

Country:United Kingdom

State/Region:London

City: London

Postal Code:SW11 7BW

Job ID:240382

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