Distribution: Simon Goldstein, GBS Distribution
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Distribution

Getting our books into our readers’ hands


Spanning more than a million square feet – that’s more than twenty football pitches – our Distribution business services around 50 publishers in the UK.

 

It’s also home to some of our central functions such as Customer and Credit Services.

Our structure


We have distribution sites in Frating (Colchester), Grantham (Lincolnshire) and Rugby (Warwickshire) with returns in Manningtree (Essex).

 

Frating is our largest site and is home to around 400 employees across distribution and shared services.

What does great service mean to you?


Across Distribution, we ship over 180 million titles every year. That’s a lot of books. And we need to ensure that our warehouses run without a hitch to support the scale of our operation.

 

Customer and Credit Services are the glue that facilitate every sale that we make. They have the customer and the business at the heart of everything they do. It’s about going the extra mile – and looking at ways in which we can do things better.

Our blog: Rebecca Taylor, GBS Customer Services

Our blog


But what’s it really like?

 

Who better to share with you what a career in Distribution is like at Penguin Random House than the people doing these jobs?

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